Project managers thrive on information: its acquisition, organization and dissemination. And no information-gathering method is more effective or efficient than the simple interview. Follow these five basic rules to improve your next round of interviewing.
What do interviews have to do with good project management? Just about everything. As a project manager, you’ll need to interview new team members and job candidates. You’ll need to interview subject matter experts to get their opinions. You’ll need to interview sponsors to get their take on a project and what matters to them. You’ll need to interview team members to do evaluations. And you’ll need to interview clients at the outset of projects to help determine scope and deliverables.
In brief, you’ll need to do interviews, whether they’re five-minute shorts or two-hour affairs, to gather information. And project managers thrive on information: its acquisition, ordering and dissemination. No device — not books, memos, or hallway chats — is more important to that end than the simple interview.
With that in mind, you need to know the basics of a good interview. It’s an art, if a dying one, that even journalists who live and die by the interview are often ill prepared for. But it’s not hard. Just follow these rules for good results.
1. Be organized.
Ask yourself, "What do I know? What don’t I know? What do I need