Project Management

Long Time No Talk

James Dawson
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In the knowledge-based, technologically oriented and often isolating environment of project work, communication processes can become too formal. More than ever, project managers need to provide timely, ongoing feedback to team members, and encourage the same from them. Here are some tips on giving and receiving constructive feedback.

As a project manager, a major part of your job is to help people reach higher levels of performance. It's your job to reach inside yourself to find the interest, words and passion that encourage others to tap into their potential. It is your responsibility to give support, guidance and feedback.
 
To do it well, you must have genuine respect for the individuals you influence and a sincere desire to contribute to their growth. Your intent determines whether what you say or do is discouraging or affirming. Successful feedback validates what others have done well and guides them in the direction they need to go. It's not a once-a-year conversation, it's an ongoing dialogue that motivates behavior and inspires excellence.
 
So why do most managers wait until the end of the year to give feedback to their employees? What is it about our business culture that inhibits immediate conversations about what's going on and what can be done better? Part of the problem is that today's jobs are increasingly knowledge based, technology oriented and isolating — …

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