Termed a "guru" in organizational project management, Ernie Nielsen is managing director of enterprise project management for BrighamYoungUniversity, a sought after speaker at industry events and a consultant to organizations seeking to establish project management offices.
Working with a staff of close to 800 IT employees for an institution that serves up to 200,000 students on campus and through its extension offerings, Nielsen still finds time to investigate the practical and human nature of project work, and to devise theories and tools to measure it.
Currently co-writing a book about his work, Nielsen recently spoke with Projects@Work about some of his guiding principles, including the processes and tools he believes in, and how they can be applied in other organizations.
You've said that the true purpose of a PMO is to make organizational project management behavior predictable, reliable and consistent in order to overcome the "individual heroic nature" that typically exists.
My basic concept is that everyone involved in a project should understand what strategic value they're adding to the project and the organization, based on their practical behavior. I think project managers have to understand the role of corporate culture, the positioning of the PMO in what I call the organization’s "