Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
What's Your Type
Every company has a personality. Does your company’s help or hinder project results? See if you recognize your organization in one of these before-and-after examples of well-known companies.
Just as you can understand an individual’s personality, you can understand a company’s type — what makes it tick, what’s good and bad about it — and what can be done to improve it. Here are the seven most common organizational types, according to Gary Neilson and Bruce Pasternak, authors of “Results: Keep What’s Good, Fix What’s Wrong, and Unlock Great Performance.”
Here they provide a description of each personality type, along with real-world examples of companies that transformed from — or to — one of these types.
The Passive Aggressive Organization
Everyone Agrees, but Nothing Changes
Building consensus to make major changes is not a problem; implementing these changes, however, is next to impossible. In a passive-aggressive organization, everyone smiles and nods but nothing ever changes. Entrenched underground resistance is the norm and getting anything done is like nailing Jell-O to the wall.
When John Thompson took the job as CEO of Symantec Corporation in 1999, the Silicon Valley-based software vendor suffered from stymied decision-making, delayed execution, disappointed customers, lost sales and unnecessary costs. There was no motivation for business units to work …
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I have an existential map; it has 'you are here' written all over it. - Steven Wright |