Project Management

The Project Performance Dilemma

Michael Stanleigh
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To maximize productivity and motivation, performance management systems must take into account the many employees whose participation in projects falls outside their functional job duties, and, thus, goes unnoticed and unrecognized come review time.

Many employees today are facing a performance-reporting dilemma. They have a dual reporting relationship to both a functional manager and to a project manager or sponsor. Yet their overall job performance, reviewed by their manager or supervisor, generally reflects only the work they do according to their job description. It rarely includes other work that is assigned, which is generally work on a project, perhaps as a “temporary” project manager or team member.
 
What is the reason for this performance dilemma? Functional managers are in constant contact with their staff. Staff tasks are well defined and recurring. In most organizations, functional managers complete performance reviews on the basis of the ability of the staff to perform work in accordance with their job description or job profile. However, many people do not do work solely according to a job description. Rather, they find that their work is comprised of job duties and project contributions. They are pulled by both their functional manager and their project manager or sponsors.
 
Traditional performance management systems do not take into account new reporting …

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- Eleanor Roosevelt

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