Project Management

Talk To Me!

Bruce Anich
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On-the-job training from a mentor can be the best and fastest way to learn how to manage projects. And no lesson will prove more valuable than the importance of communication. But if communication is so vital, why is it so hard to put into practice? Here are several reasons and their mentor-driven solutions.

The most critical part of a project manager’s job is communications. In fact, project managers spend at least 90 percent of their time talking to their project team, sponsor, or stakeholders. This emphasis on communication wasn’t always the case. Twenty years ago, scheduling, not communication, was the keystone of project management. The scheduling process was rigorous and complex, frequently involving several people, a plotter, and 25 feet of wall space to hang a Gantt chart. But modern project management applications enable almost anyone with access to a personal computer to “do” projects. However, you won’t be able to do it well unless you have “soft” skills, that is, people skills — and that means knowing how to talk to people.
 
In today’s fiscally austere environments, project managers typically do not have the luxury of a staff dedicated to specific project or projects. They need to coordinate activities through a matrixed team, which requires excellent communications skills. And they need to control the expectations of their team and the organization, …

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