Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Growing and Maintaining World-Class IT Teams
Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.
When the outcome is imperative, when failure is not an option, when it has to stay on time and on budget, you can always count on a World-Class Team to “get ‘er done.”
“All for One and One for All”
“Never Leave a Man Behind”
“I Love it when a [plan] Comes Together”
Whether it’s the Three Musketeers, the Marines, or “The A-Team,” one thing is clear: Being part of a winning team is not only a pleasure but an honor. If we are lucky, we have been privileged enough to be part of a World-Class Team; if we are blessed, we have had the honor of leading one.
What differentiates an average team from a World-Class Team? What makes a team World-Class? How do you grow one and, once grown, how do you sustain it? This article presents some insights and guidance on growing and sustaining World-Class Teams born from personal experience and countless hours of learning.
World-Class IT Teams (WCITT) are not unlike any other World-Class Team; they share common attributes. Building a WCITT begins with an understanding of what it should look like, the nature of its persona and the composition of its members. Here are eleven attributes indigenous to WCITT; grow these in your teams, and their success will be enhanced greatly.
1. Emergence of a Team Ego
Pride in the team, placing the team’s needs before personal agendas and ego are a must for the members of a WCITT. Honestly believing in …
Pride in the team, placing the team’s needs before personal agendas and ego are a must for the members of a WCITT. Honestly believing in …
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