Project Management

New Thinking in Crisis Management

Bob Weinstein is a journalist who covers technology, project management, the workplace and career development.

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In the past, crisis or emergency/disaster management was one of those fields that was hard to get your hands around. It took 9/11 to open our eyes to the chilling fact that most companies, as well as the general public, are ill-prepared to handle a devastating crisis of any kind.
 
Going back even further, Y2K pointed up the need to prepare for a potential disaster. Until these events, emergency preparedness was not considered a top priority, and thus was relegated to middle managers and marginally skilled workers.
 
It's only in the past two years that most companies have actually started seeking advice from emergency professionals who could tell them how to prepare for a critical emergency, such as a hurricane, tornado or terrorist attack.
 
It's taken longer than it should have, but this hybrid, still-evolving field of emergency/disaster management finally has an identity all its own.
 
We're finally facing up to the obvious reality that this is indeed a dangerous world, and that bad things can happen at any given moment. We could be sipping an iced latte in Starbucks on Manhattan's Madison Avenue or hiking the Himalayas and--without warning--we could be blown off the face of the earth.
 
In the paragraphs ahead, we're going to explore crisis management's newest thinking, and hone in on its top priorities, along with best practices and tips.
 
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