Project Management

The Discipline of Facilitation

Karen Klein
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Part of a project manager’s job description is facilitation — drawing out the best in a team and paving the way for a project to succeed. But you aren’t born with these skills, nor can you earn them with a diploma. Facilitation requires ongoing attention to nine disciplines, including detachment, engagement and even a sense of wonder.

Over the past decade, facilitation has morphed from an occasional task to a set of techniques to finally becoming a profession all its own. Learning how to be an effective facilitator is a crucial goal for every project manager. In a new book, “The 9 Disciplines of a Facilitator: Leading Groups By Transforming Yourself” (Jossey-Bass; July 2006), Jon and Maureen Jenkins outline a set of disciplines that help refine and enhance the role of a facilitator.
 
Two of the founding members of the International Association of Facilitators, the Jenkins began with the Chicago-based Institute of Cultural Affairs in 1968, and then created Imaginal Training, which does facilitation for international corporations and government agencies. Based in Groningen, The Netherlands, they spoke recently to ProjectsAtWork about their book and the expertise they’ve developed over 30 years of training facilitators internationally.
 
Is a great facilitator born, or made?
Maureen: Well, personality-wise, facilitating …

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