Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Common Senses
Communication is the most critical process in a project manager’s world. How you deliver information affects how others perceive it, so a stronger understanding of communication theory can make a practical difference in the quality of your project proposals, meetings and reviews. Here’s some leading-edge theory tied to real-world suggestions that can be applied on a gradual and daily basis.
George Miller, Princeton Professor of Psychology, stated our dilemma in communication best when he said, "Most of our failures in understanding one another have less to do with what is said and what is heard than with what is intended and what is inferred." Whenever we observe another's behavior, whenever we hear words being spoken, whenever we get information through any of our five senses, our brain works immediately to draw some conclusion about what was meant or intended. Our minds use this information to find meaning from these experiences.
Gaps in information don’t stop this process at all. Your mind will easily fill them in. If our conclusion is incorrect or the meaning we make of the person's actions or words is different from what was intended, our response may not be appropriate. Likewise, if our interpretation of this sensed data is reasonably correct, our response probably will be reasonably appropriate.
No individual, no matter how smart, or …
Please log in or sign up below to read the rest of the article.
ADVERTISEMENTS
|
"If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time--a tremendous whack." - Winston Churchill |