The gap between the technical and business expertise of successful project managers is closing as training efforts focus on the development of business acumen, critical thinking and problem solving, and interpersonal communication skills.
This article is an excerpt from ESI’s white paper, “The Hard Work Behind Soft Skills: Closing the Gap Between Technical and Business Expertise.” It is written primarily for executives who are responsible for managing and training technical and specialized professionals. It discusses three of the six crucial elements that these professionals must develop to maximize their effectiveness on the job and their value to the organization. To see all six factors for success, download the full white paper.
From outsourcing and regulations to mergers and globalization, there’s no arguing the fact that the current business environment is changing. In order to change with it, corporate and government executives are working diligently to place their most effective workers into the most suitable positions to achieve organizational advantage. Project managers, business analysts, information technology (IT) workers, engineers and other technical and specialized professionals are increasingly expected to demonstrate competencies that often fall outside of their traditional skill sets. These include communicating effectively with