Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
The ROI In Communications Training
To get better return on investment in your communications training efforts, choose a structured program that values your people’s time, applies to current project work, is flexible but mandatory, and allows participants to engage in self-evaluation.
When considering communications training program, things to look at include strategy, message and skill development. In all of these it may seem difficult to measure ROI. Communication is still regarded as a soft skill, so the assumption is that you cannot measure it. That's not the case. A skilled training provider should be able to answer your questions, explain their process, and set clear goals and timelines for enhancing individual and team performance. Before beginning any training or coaching program, there should be a plan in place with action steps and accountability.
Organizations are generally presented with traditional assessment tools such as Meyers Briggs and DISC. However, there may be other communication assessment tools such as those that assess communication style and presentations geared specifically to project management challenges. They will provide more useable information that adds context to traditional leadership evaluation tools.
The reason it is so important to lay the foundation with communication assessments is because you can pinpoint skill gaps and create a customized coaching and …
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"Humanity has advanced, when it has advanced, not because it has been sober, responsible and cautious, but because it has been playful, rebellious and immature." - Tom Robbins |