The new operating model for project teams: Balancing flexibility and standardization
June 25, 2025 | Live Webinar
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Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
In 1972, comedian George Carlin shocked, wowed and made the world laugh with his standup routine about the “Seven Words You Can Never Say on Television”. While cable companies have contested the elasticity of that rule (and George Carlin has as well…he later expanded his list), it is a reminder to us about how we consider using language in our everyday communication.
We do it all the time. Whether we’re working with customers or chatting with neighbors at the grocery checkout line, we consider what we say and temper it to the crowd. There are “rogues” amongst us of course, people who are very opinionated and say what is on their mind no matter what or when, but even they can be seen to tow the line when it comes to colorful or inappropriate exchanges.
Spoken word aside, have you ever had an occasion to write something, edit it, give it to someone else for their input, then put it through the cycle again just to get the right language, tone and message? Written material often gets the most scrutiny since it can be more easily distributed. Deliver it electronically and the list of potential critics explodes exponentially.
Resume Course
Extreme moments in wordsmithing can be observed when it comes to resume writing. The list seems to change year to year, but there seems to be a constantly changing list of what word…
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"More than any time in history mankind faces a crossroads. One path leads to despair and utter hopelessness, the other to total extinction. Let us pray that we have the wisdom to choose correctly." - Woody Allen |