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The Good Fight
Conflict is usually defined in negative terms — a struggle, a dispute, an opposing force. The authors of a new book believe that conflict also brings with it positive opportunities if we can maintain win-win perspectives to diffuse difficult situations, and focus on each other’s underlying “needs” instead of emotional “wants.” Project managers with this internal conflict management radar are more likely to develop high-performing teams.
David Gerber is president of Synergy Development and Training, an organizational development and conflict management business based in Springfield, Va. His most recent book is “Life Without Conflict: Introduction to a Winning Life,” written with Pamela Leech. In it, they focus on reducing the subject of conflict down to concrete issues that leaders and employees need to know — and can use immediately. Projects@Work spoke to Gerber recently about how project managers can use conflict to increase performance and revenue, and reduce risk.
Why did you write this book?
I wrote this book because I wanted to help bring everyone onto the same page about conflict and build fluency around the subject. In order for individuals, teams and organizations to grow, conflict must be named. This allows us to work towards long-lasting solutions. Another reason for writing this book was to help people address personal issues that become …
Why did you write this book?
I wrote this book because I wanted to help bring everyone onto the same page about conflict and build fluency around the subject. In order for individuals, teams and organizations to grow, conflict must be named. This allows us to work towards long-lasting solutions. Another reason for writing this book was to help people address personal issues that become …
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Solutions are not the answer. - Richard M. Nixon |