Change initiatives bring uncertainty, and are often undermined by anxiety and resistance within an organization. The most successful change management efforts take a phased approach that acknowledges processes and people, technology and culture. It starts with thorough planning, but it gains traction with strong outreach during execution.
If an organization is in a state of transition, it will face considerable challenges during the change process. Naturally, change will be resisted and this should be an expected response due to the uncertainty generated by it. Concerns surrounding a change effort can range from employees raising issues about individual roles to management’s anxiety concerning their burden. Who is in charge? Where are the resources? What systems are being used? The change process can become extremely complex since it often affects multiple levels of an organization’s structure.
To move forward, pressure is placed upon change agents to document formal and informal relationships necessary for an organization to function. Alone, the number of uncertainties associated with change initiatives can lead to widespread confusion, but when you add human emotions and a history of failure into the mix; you could have a recipe for disaster. So one may ask oneself, is it worth it?