Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Know-Go
By committing to communication and leveraging collaborative technologies, a virtual project team, dispersed across five states, successfully delivered a major enterprise knowledge system. Here’s a look at the team’s online rules of engagement, key best practices and support tools that could benefit your next virtual project.
It was not a small program — this rollout of a corporate enterprise content management system and portal platform that supported an internal knowledge management strategic initiative and impacted more than 700 employees. The program’s nine targeted outcomes included improving the management of corporate knowledge assets; harnessing employee knowledge to ensure best practices for customer engagements; providing useful metadata/taxonomy for accurate search results of artifacts; creating a rich online environment to build employee community; integrating core business application systems to improve operational efficiencies; centralizing reporting to give employees access to key business intelligence; reducing the cost of operations among departments; removing paper-based processes and replacing them with online forms and workflow; and sharing intellectual capital to make the organization more efficient. Whew! Whatsmore, the core team members assigned to the project were geographically dispersed throughout the United States, from Seattle, Washington, to …
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"Impartial observers from other planets would consider ours an utterly bizarre enclave if it were populated by birds, defined as flying animals, that nevertheless rarely or never actually flew. They would also be perplexed if they encountered in our seas, lakes, rivers and ponds, creatures defined as swimmers that never did any swimming. But they would be even more surprised to encounter a species defined as a thinking animal if, in fact, the creature very rarely indulged in actual thinking." - Steve Allen |