Every year brings about the planning and budgeting cycle for the next fiscal year for many businesses. Strategic priorities are established by the business, then comes the interesting challenge of trying to do more with fewer resources (many times).
Several years ago, businesses were delighted at the concept of outsourcing in that it brought the opportunity of moving pieces of the business to other parts of the world with the underlying assumption that work was completed at a substantially lower cost. Fast forward several years and we now have lessons learned so we can understand the true costs, both explicit and implicit, of outsourcing a project.
This article will outline how to plan for implicit costs of outsourcing so you can plan and budget accordingly for the next fiscal year.
The Project Team
An early benefit of outsourcing was as globalization became a reality, the cost of resources needed to support a project was cheaper in certain parts of the world. This offered a true opportunity to drive costs out of the business and potentially do more with cheaper resources.
If outsourcing part of a project--or if some of the project team resides overseas from the local team--one assumption to factor into the business case is that as costs go down for resources on a project, an inverse relationship on the work/life balance is created. Due to