Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Sunrise, Sunset
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
When time allows and a project is completed, it’s important to go through a sunset review process. Referred to as “last rites”, “post mortem” and other similar names, it’s often a forgotten step by overburdened staff who, even before one project is completed, is already hip deep in others. Although it is chiefly identified as a process to be completed when projects are shutting down, it can also be adapted to any non-project work efforts such as internal company activities, training and so forth.
Just as vital as the delivery of a solution though, a sunset review helps to provide a forum where project participants can discuss what happened during the course of the project and identify what worked, what didn’t and how things can be better next time. Through the session, best practices and lessons learned can be captured for other project teams as well.
Performing this ritual adds a touch of closure to a project, but more importantly it provides critical feedback on the project to management. Additionally, it helps the management team in its own discussion sessions to see where assistance was (or should have been) requested for it to intercede.
A sunset review team is often overseen by a facilitator who also acts as a senior review team member and, when possible, another senior review team member who was not …
Please log in or sign up below to read the rest of the article.
ADVERTISEMENTS
|
Don't ever take a fence down until you know why it was put up. - Robert Frost |