Dr. W. Edwards Deming was a giant in the discipline of continuous improvement. He offered 14 key principles for management to transform and maintain optimal effectiveness, efficiency and quality. Deming's 14 points can be modified to relate specifically to the field of project management. This new series shows how — starting with a commitment to improvement from the top, and a cooperative culture.
Dr. W. Edwards Deming landmark 14 Points For Management — originally presented in his 1982 book “Out of the Crisis” — called for a new style of management, and are intended to help everyone enjoy their work and produce excellence. Their original context was operations, but they are equally applicable in project management, and many of them make a compelling case for project portfolio management and project management offices.
This is the first installment of “Deming, the PM”— a six-part series that explores how a modified version of Deming’s 14 points can be pertinent in addressing today’s most pressing project management challenges.
Point 1: Improvement From The Top
Deming’s first point is an important one. There needs to be commitment from the top to make continuous improvement a priority. To do it right, most firms would probably implement a Project Management Office