Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Do You Know Who You’re Teaching?
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
Material aside, it’s important to know your audience before you begin teaching and training them. You wouldn’t knowingly serve meat to a vegetarian and you wouldn’t give ice cream to someone who’s lactose intolerant, so why would you show up at a presentation not having a clue as to who are speaking to?
Considerations that we use to go into accommodating and planning for specialized diets also are applicable to providing education to students. It’s important to know who you are speaking to if you are seeking to have them walk away at the end of your session with anything significant.
Prep Time
Preparation for a learning presentation needs to take into account a number of basic group factors such as age, level of experience, background and any common factors they may have with each other. Additionally, you need to understand how far along they are in the subject you are going to teach. Will they be able to understand the jargon? Do they have any advance knowledge of the material? If so, will they be able to constructively contribute to the conversation or will they be bored, negative or challenging to work with? Having this information available prior to a session will help you develop the curriculum so that it appropriately fits the needs of the attendees.
Do you have a memory of a training session where the presenter…
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"Wagner's music is better than it sounds." - Mark Twain |