In the main headquarters at ZAFCOR Technologies on Monday, the rain taps against Brenda’s window as if to remind her that the beautiful weekend is over and now it’s time to focus. Brenda thumbs through the agenda for this week’s big steering meeting to discuss resource management. Somehow, even with the recent staffing freeze, management still wants to take on 150 new projects just to stay ahead of the competition. Now, as PMO Director, she’s supposed to have all the answers. What’s more, senior management is now saying that they need to get a better understanding of where everyone is spending their time, since there are only so many resources to accommodate this huge project list. But that’s easier said that done, especially in an agile IT working environment.
Brenda contemplates the challenge. One on hand she understands the need for the organization to know who’s available and when. But on the other hand, this assumes two things: that the organization is willing to have managers take responsibility for allocating their people to specific project work, and that people will enter time accurately against that work. So far, neither has been the case, and in fact, many people aren’t entering time at all. With regard to allocating people to specific work items, the managers say they’re too busy to get involved at that