Project Management

PMO 101: Process Improvement

Chris Craig-Jones
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Process improvement initiatives require leadership, clear requirements, and teams specifically focused on implementation and training. In the fourth of a six-part series on enterprise best practices led by PMOs, here are some recommendations for pursuing process maturity.

Establishing a project management office is the foundation for improving your organization’s project, program and portfolio management best practices. It will enable you to accelerate time-to-market and increase the quality of IT initiatives in a cost-effective manner. This is the fourth article in a six-part series on enterprise best practices, including PMOs and PPM. Previous installments covered “Getting Started”; “The Rollout” and “Benchmarking.”
 
A project that addresses a group of recommendations for improving project, program and portfolio management maturity can be called a “release.” Releases involve people, processes and technology. They should be measured for effectiveness and provide incremental improvement over the previous releases. Every process improvement release should be executed between 60 to 90 days, with an agreed follow-on period for operation use before the effectiveness of that release is re-benchmarked. It is an iterative process of continuous release/use/benchmark.
 
The balance here is to come …

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