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Portfolio Management: Practices and Principles
What are the practices and principles required for mature IT governance using a portfolio management approach, and how does an organization achieve them? First and foremost, change is required — not just in processes, but in behaviors, roles and responsibilities among three key groups.
To build strong IT governance through mature, lasting portfolio management, organizations need to change the environment, the processes and then the outcomes. Ignoring structural or environmental features will likely cause any process or unsupported outcome changes to quickly deteriorate or disappear when there is resistance or stress. Then it’s back to business as usual.
To accomplish change on the way to successful portfolio management, organizations must manage three elements simultaneously: content, process and environment.
The content, or output, is what most leaders and change agents focus on. A memo is written describing the new report, policy or behavior that is now “in effect.” It shouldn’t come as a surprise when the outcome is not what was anticipated, if it was implemented at all. You can’t skip environment and process and go directly to content.
Processes are, of course, the way we do things. But …
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