Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.
When a crisis hits, it is natural for your fight or flight response to kick in. It is natural to want to respond to blame, drastic changes or project failure by saying things like…
“This wasn’t my fault.”
“We will not be able to resolve the client organization issues in time.”
“Who do I strangle?”
Unfortunately, this type of reaction will not help your career. Leaders look upon fight-or-flight responses as evidence that you are not able to handle situations that have become common for project managers and other leaders.
The good news is that there is a way you can react that will be seen as positive. It will not always be easy and takes a certain amount of savvy. When the crisis hits, you have to take the lead and find where you can add value. Here are a couple of examples.
Adding Value in a Crisis: Project Cancelled? Crisis: Elaine’s project workforce is supposed to be creating a major system upgrade for their key client. They have basically stopped working because they have heard that the client is not satisfied with progress and quality so far. There is a strong belief that their project will be cancelled or postponed. After all her hard work, Elaine feels like just walking away.
Tactics: During crises, the workforce initially worries about basic survival: