The Triangle of Truth

Projects@Work - January 19, 2010

Communications Management Leadership ProjectsAtWork

Whether you’re working with a few people on a small project or overseeing a cross-divisional team of hundreds, turf wars and conflicts are bound to arise. To resolve them, project leaders must do their part to create a culture of accountability, candor and creativity. Here are seven principles that can help, and some questions for the author of a new book on the subject.

Resolving a conflict has never been an easy task — whether you’re dealing with your boss, your colleagues, your spouse or your teenager. The unfortunate outcome of most attempts at finding a solution results in a knock-down-drag-out argument or leaves one side brooding and uncooperative. Veteran journalist, corporate coach, consultant and speaker Lisa Earle McLeod recommends an alternative in her new book The Triangle of Truth The Surprisingly Simple Secret to Resolving Conflicts Large and Small (Perigee; January 2010).

In a concept that is both new and old — as it has been employed by Buddha, who called it the Middle Path; Albert Einstein, who used it to reconcile competing beliefs about science and religion; and Elvis Presley, who became the King of Rock ‘n’ Roll by using it to coalesce “black” music and “white” music — McLeod outlines seven principles that make up the Triangle and explains how daily implementation of …

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