Project Management

Central Arizona Project’s OPM3 Story (Part 1)

Jo Morrison
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Before we resolved all of our problems with OPM3, we often heard these kinds of statements. Tell me if they sound familiar:
  • The developer says they can’t go any further without the designer’s input
  • The designer is waiting on the content team who went to lunch and never returned
  • The contractor says he has to but in more overtime for the fifth time in seven days
  • The hardware vendor can not provide the equipment because memory components have been delayed in Japan
  • Human resources, legal and OSHA are waiting in your office because a risk was not identified and someone got seriously injured
At Central Arizona Project (CAP), the IT department had 89 projects and resource management was one of many significant challenges we had to overcome. All of these projects were behind schedule and over budget, and quality was in the tank. These are all signs that your projects are in trouble and perhaps your Project Management Office is not providing the project managers with the right skills, tools or processes. Your PMO may not be tracking the right metrics--and perhaps they don’t have the right governance in place to make decisions (project approvals go into a black hole and never come out).
 
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Do you know if your PMO is effective? How do you know? It’s …

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