Results Management Offices

Projects@Work - March 10, 2010

PMO ProjectsAtWork

Cross-project integration, executive buy-in and clearly communicated benefits continue to challenge PMOs. Adding traditional business measurement benchmarks such as mission alignment, domain authority and organizational readiness are needed to help project leaders deliver and report success quicker.

More than 41 percent of executives say that their organizations measure the success of their program management offices (PMOs) by whether projects are on-time and on-budget, and 36 percent say that success is reached if the projects delivered some business value. But only 1 percent say that a technology solution is relevant. The executives were polled during a recent Deloitte Consulting webcast, "Results Management Office: A New Approach — Enabling Your IT Program to Achieve Results."

"While PMOs are good, they can only get you part of the way there in reporting the success of your efforts and in reaching your goals," said Diane Murray, principal, Deloitte Consulting. "The traditional staples of PMOs — managing scope, strategy and cost — are fine, but our polling showed that people today need to quickly see the business value and results of their PMOs. Augmenting PMOs with traditional business measurement benchmarks, such as program strategy and mission alignment, domain authority and organizational …

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