Project Management

Don’t Fail to Communicate

Nannette Rundle Carroll
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From restating expectations to rebuilding relationships and revitalizing the feedback loop, here is a checklist of simple questions that can help you “reboot” a project that is starting to falter.

Your project isn’t going quite as planned. That’s not unusual. There’s a new crisis to recuperate from. That isn’t rare, either. What’s important is how you, the project manager, respond. What do you do? Let’s save time and cut to the chase. Communication is at the core of all project success.

 

Since you are in “recovery mode,” consider using this Communication Assessment Checklist. Encourage everyone to give an honest opinion. The goal is to save the project as quickly as possible by getting everybody on the same page, from resetting expectations to rebuilding relationships and reinvigorating the feedback process.

 

A Communication Assessment Checklist

 

1. Restate Expectations

Managing communication includes stating clear project purpose, deliverables and expectations — including level of authority teammates will exercise. But stating expectations is not enough. It is equally important to discuss the meaning of the expectations to ensure common understanding.

 

Immense pressure on project leaders and teammates to achieve quality results, manage timelines, change …


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