Ticket to Slide

  Communications Management   Leadership   ProjectsAtWork  

Are you dropping the accountability ball? When project leaders don’t hold people accountable, they reap the negative consequences of sloppy execution, finger-pointing and resentment from top performers. Here are seven common excuses for hot holding people accountable. You don’t have to become a micromanager to stop using them.

“No one told me the project was due Friday!” … “But Bob’s the team leader — it’s his job to see everyone knows when priorities change.” …  “It’s not our department’s responsibility to pick up the slack when another department drops the ball.” Excuses like these echo from cubicles, C-suite offices, and factory floors throughout the land. If they’re rampant on your projects, then you have an accountability problem. And it’s causing more damage than you might realize.

Lack of accountability is a serious problem for project leaders, their companies and their customers. It diminishes execution and individual and team performance. It creates and reinforces a culture of blame. While everyone is busy pointing fingers, deadlines don’t get met, work remains below standard, and customers stay dissatisfied.

Plus, the accountability dodge negatively impacts your top performers. They’re often asked to clean up the messes left …

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