There Are No IT Projects

  Decision Making   Governance   Leadership   ProjectsAtWork  

All IT projects are really business projects in that they are — or should be — about delivering business value, according to former CIO Bob Lewis, author of A Manifesto for 21st Century Information Technology. But that doesn’t let CIOs or PPM executives off the hook.

A number of business and technology surveys this year indicate that companies are once again increasing their investment in IT projects as a way of streamlining operations and enhancing business performance. One survey conducted last month by Skyline Technologies of Green Bay (WI) and the St. Norbert College Survey Center polled several hundred Wisconsin business and technology executives (from mid- and large-size Wisconsin companies) on the value that IT provides their firms.

This survey reported that 65 percent of the respondents are putting substantial and increasing resources towards IT in the next 12 months, with a whopping 91 percent of the respondents calling out IT as a key contributor of improved top- and bottom-line business performance. This same group also sees IT as critical for improved customer service, effective internal and external collaboration, cost control, and in running a quality operation.

The survey respondents (74 percent) believe that while there is considerable perceived value from their IT investments, there is also uncertainty about the actual return on investment (ROI) …

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