Positive Accountability

  Leadership   ProjectsAtWork  

Would you describe the culture at your organization as casual, chaotic or compliant. How about committed? High-performance companies like Google and Southwest Airlines leverage workforce commitment to drive goal alignment and engagement. The key is fostering an environment of positive accountability.

“If your employees don’t know where you’re going, almost any road will get them there.” 

These are words that send chills through the hearts of leaders everywhere. And it’s why they work hard to develop business plans for their workforce to follow. Even the best-intentioned, savviest business plans can fail if the organization lacks consistent employee commitment. But you can’t just mandate commitment. Organizations that achieve the promise of their business plan are able to create “positive accountability” — a powerful, healthy culture that results from goal alignment and workforce engagement.

Goal alignment is a common challenge, yet its solution can be as simple as how goals are established. If developed through a process of top-down collaboration with employees, strategic imperatives will cascade to frontline behaviors, dramatically impacting an organization’s success. Effectively channeling employees’ talents boosts their productivity and job satisfaction. And satisfied employees often become …

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