How to Measure Scrum Success

  Scrum   ProjectsAtWork  

It starts with answering why you are using Scrum, and then setting a baseline to track key indicators, including speed, efficiency and quality. Innovation, competitiveness and employee engagement are also areas that can be measured to show Scrum’s value.

If you're contemplating making the investment in Agile processes, training, tools and coaching, it's likely you have some goals in mind. For some, the priority is faster implementation, for others it's increased efficiency. Still others hope to be more competitive or spark more creative collaboration. In most cases, making customers happy by raising the quality of a project, product or service is a key goal.

It's also natural, though, to worry about return on investment. How will you measure whether the switch to Scrum is bringing about the desired results? The answer, say executives who've navigated this transition, is simpler than you might imagine. "How did you measure the success of your last project? Whatever you've done in the past, that's what you'll do now," says Jim Starrett, a Certified Scrum Professional and vice president of Bottomline Technologies. "What people worry about is whether they have to learn new measurement techniques, and the answer is no."

Tracking metrics

Deciding just what to measure starts with determining the motivation for a …

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