Scaling Agile Metrics and Measuring what Matters: Q&A

Sally is a thought leader in the agile space and popular webinar presenter for PMI. You can watch many of her videos on AgileVideos.com. She is the president of Agile Transformation, a company who is passionate about helping organizations successfully transform to agile using a measurable and sustainable way.

  Agile   Estimating  

Our webinar Scaling Agile Metrics and Measuring what Matters with Sally Elatta was a hit. Here she offers advice based on your questions that she was unable to address during the session.

1. Is the agile method applicable for telecom infrastructure projects?
Yes, "You can use all of agile sometimes and some of Agile all the time!"

We have several large clients using agile in telecom right now, and many of them use agile for their infrastructure teams as well. Now, to be honest, they are not the first to jump on agile, so some education is needed. Also, we found that using Kanban and/or Scrumban with the infrastructure team is more appropriate for their work.

Learning about DevOps will also be helpful. Here are some good links:

• Agile Infrastructure and Operations: How Infra-gile Are You?
• How IT Operations Can Work Better With Agile Teams
• What is DevOps?

2. Would you consider escaped defects as a metric more applicable to a more mature organization as opposed to one that is just starting its agile journey?
No, I think this metric should apply even to a new team/organization adopting agile. You have to set the standard from the very beginning that we do measure defects and quality issues that escape and are found by our customers. Quality is not an advanced topic for mature teams; it should be a very basic topic even for new …

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