Emotional Intelligence in a Project Environment: Q&A

  Communications Management   Leadership  

Decades of researches show that emotional intelligence is key to success. For project managers, with their success being dependent on other people, the constant development of emotional intelligence becomes crucial. Fernando Colleone shared some insight with the ProjectManagement.com community on Emotional Intelligence in a Project Environment. The session was so engaging, we weren’t able to get to the questions! Thank you to all of those who participated and asked questions during the session and a special thank you to Fernando for taking the time to answer the questions below:

1. How was "performed better" measured? What did they look at? (When they found that those with average IQ performed better than those with a high IQ) Performed better at PM or at EI testing?
The researches indicated that their performance at work was better. I do not know the measurements about the performance, but when someone performs better at work than others, it’s because this professional has developed some skills that others haven’t. For instance, leadership, communication and also technical skills related to the job.

2. How do you handle people who act as a group against an individual?
That is a very difficult situation. I think the key is open communication. As a project manager we need to handle conflicts well. If you understand the emotions, …

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