Too Much Wasted Time

  ProjectsAtWork  

A global study finds that companies without tech-driven productivity strategies are suffering from inefficient process and duplicated efforts, and feeling the effects in customer satisfaction and employee retention.

Business leaders say the most common cause of wasted time during the workday is inefficient processes and duplicated efforts, according to an independent international study commissioned by Planview and conducted by research company Loudhouse.

The report shows that companies without tech-driven productivity strategies are suffering the most, which can severely affect customer satisfaction and employee retention. Among its key findings:

• Inefficient processes (44%), too much paperwork (43%) and meetings (41%) are the biggest causes of wasted time within an organization
• Employees and customers are the areas of business most likely to experience a negative impact from unaddressed inefficiencies
• Just 40% of business leaders, those who work closely with their IT teams, believe it is easy to measure ROI both before and after investing in new technology
• If business leaders were able to claim back 30 minutes a day, over half (56%) would spend time away from the office as opposed to reinvesting that time back into the business
• Personal development, development of other staff members and streamlining business processes are the areas of business most likely to…

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