Top 3 Tips for Value-Centric Project Delivery

Tushar is an experienced product management and marketing professional and the VP of Marketing for Innotas.

  PMO   Strategy  

PMOs, IT leaders and CIOs are commonly measured on their ability to complete projects on time and on budget. This is no longer enough. In today’s world, IT has a seat at the business strategy table, so we must look beyond our traditional metrics and challenge ourselves to ensure we are providing business value.

There is a fundamental gap between the business and technology groups in organizations, specifically when it comes to IT-focused PMOs. In a recent survey by Forrester Research, 53% of technology decision makers believe IT is accelerating business success; however, only 31% of business decision makers believe IT is accelerating the business. Gartner also found similar results--its survey shows that only 38% of PMOs measure projects to ensure value is delivered.

Adding value should be the top priority of any IT or PMO organization. Here are three ways organizations can close the gap:

1. Have the conversation. We all know you cannot manage what you do not measure. Start by asking yourself where IT and the PMO stands. Have an honest assessment of the status quo. What is the realistic perception of the technology and project management functions?

As part of this process, document the metrics and criteria you are focused on. Is your organization focused on metrics that measure day-to-day execution of projects, or are you measuring the outcomes and impact to …

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