A Model for Training and Development: Plotting a Course for the Organization

Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.

  Career Development   Talent Management  

In determining our talent needs for the current and upcoming generations, we all need a roadmap of some sort to get us started on the journey. To help us reach that destination, the American Society for Training and Development (ASTD), now known as the Association for Talent Development (or ATD), published a study with a competency model that identified the major trends in learning and demonstrated how our training and development initiatives should be approached for our dynamic and changing workforce.

To help organizations succeed, it is important to build the capabilities of their workers. To get companies to accelerate their operations and improve productivity requires the implementation of best practices on various levels, from individual to group/departmental/divisional and then on to corporate. A plan and process needs to be considered for each of these levels, and a training and development resource area needs to be mobilized to organize these efforts.

By incorporating the concepts in the study, an organization can work with its training and development experts to address a number of issues, such as:

• Attracting talent
• Analyzing employees for potential promotion
• Guiding individuals and groups toward careers
• Developing coaching and mentoring programs
• Creating internal certification/accreditation programs

The study identified eight key trends that …

Please log in or sign up below to read the rest of the article.