Project Management

Leadership: A Matter of Trust

Toronto Chapter

Syed is an experienced project manager with more than 14 years of ICT experience, successfully delivering high-value key projects across all domains of ICT services.

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We all deal with it every day. We are concerned about it, and strive to maintain it. In our relationships both personal and professional, there are people who trust us and believe that no action of ours will lessen the expectations they have set upon us. As William Shakespeare rightly said, “Love all, trust a few, do wrong to none.”

In simple terms, trust is “to believe that someone is good/honest and will not harm you, or that something is safe and reliable.” In this article, I will highlight expectations for project leaders--and some useful tips that can positively impact trust levels, improve performance and ease leadership.

1. Honesty in intentions and actions always helps build trust; honest project leaders prove to be great role models. As project leaders at an individual level, we must ensure that every decision goes through a collection of all the required inputs, has validation of conflicting opinions from their point of view and acknowledges the importance of team consensus.

Yes, honesty is really the right policy. Here is how we can become more honest and tactful:

  • Have the courage to review your past, correct your mistakes and link every action with truth and accountability
  • Treat all actions as equal and require the same level of faithfulness
  • Very honestly highlight the positive …

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