The Power of Habit (and Reward)

  Change Management   Governance   Strategy   ProjectsAtWork  

When an organization undertakes a change initiative there is almost always resistance. Individuals and groups have ways of working — comfort zones — that are threatened by the uncertainty of “the new.” Most people need to see “the reward” in shedding a stale routine. Here is what change leaders need to understand to help.

The challenges faced as part of any organizational change have their roots in multiple sources. Resistance and push back from some corners of an organization are inevitable. However, one compelling reason is that individuals believe and find it difficult to break the habit of “This is the way I work.” Making a change, however small, means reassessing what we have embedded deeply in our ways of thinking and acting, both personally and as an organization.

At Pink 16 — the IT Service Management Conference & Exhibition held in Las Vegas this month — Jack Probst, principal consultant at Pink Elephant, is presenting a session on why habits should be considered and addressed when developing and implementing an organizational change plan. Probst, a specialist in IT design, implementation and improvements, will present key concepts outlined in The Power of Habit — a New York Times bestseller in which author Charles Duhigg sheds light on how habits are formed, the impact of personal and organizational habits, and practical methods …

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