Change Management: Shifting the Paradigm

Kenneth has 14 years of healthcare experience in government and private industry. Over eight years of experience managing healthcare IT projects, operations, contracts, and personnel. His work experience includes project management, contracts and procurements, data analysis, claims adjudication, business writing, and business process modeling. Kenneth was certified in 2006 as a Project Management Professional.

  Change Management  

Change is a constant in today’s world, but some change is harder to deal with than others. There are small changes where you improve an existing process to make it work a little smoother; for example, you might create an automated email instead of sending out a manual email.

Then there are changes similar to earthquakes that can shake everyone up and even change the entire landscape. For example, your employees might be dealing with an organizational change or a new system for tracking work on a project.

You need to be able to lead the team through these changes without losing your balance—or losing any team members.

What Are the Reasons?
One of the first things you can do is analyze the reasons behind the change. You may or may not be responsible for the changes, but someone in the organization was responsible. There had to have been some reason behind making the decision to implement something new and different throughout the organization.

Investigate, research and ask questions so that you have a thorough understanding of the reasons. You need to understand that you may or may not agree or buy into the change that is being implemented. If you are not in a position to make that determination, you need to make the best of it for your own sake—and for your team’s sake.

Taking Your Time
Whether you are dealing with a seismic change in the…

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