Managing in Tragedy: Helping Your Team Cope

 

I left work on Tuesday, September 11, numb from shock and hurt. Two days later I still cry, but even the very next day I was determined that those who did this will not have victory over my days. I was and am still grieving, but I will not change my pace. I will even increase my efforts to make my projects a success, to help my company succeed, to contribute as my country heals and rises.

But it's hard to concentrate. What can you do? For yourself and for your team, here are some things to watch out for and some things you can do as we move forward.

Who Will Need Help?
Of course, those directly affected will be the most affected, but the rest of us will have reactions, too. According to a September 13 New York Times article titled, "Trauma, Felt Directly or Not, Takes a Psychic Toll," written by Erica Goode, even those of us who only watched the events on television will feel the impact.

Someone who has been through another traumatic event, such as participation in a military action, school violence or even a car accident or the loss of a loved one, might experience higher levels of …

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