Project Management

9 Tips for Leading Through Crises

Francisco is an accomplished, seasoned IT portfolio (PMO), program and project manager with proven skills in executing strategic and tactical initiatives in information technology governance, risk management, cyber security, software development, IT infrastructure planning, and marketing.

“Smooth seas do not make skillful sailors.”
— African Proverb

I have been consulting for many years, and I see an opportunity during this unprecedented COVID-19 crisis for portfolio, program and project managers to step up and lead. As stories about struggles with the virus resonates across the world, your responsibilities as a PM have increased because your teams will look to you to lead.

Even those with ample experience will undoubtedly find it challenging to handle these situations effectively. Here are a few pointers to keep in mind as you steer through the rough waters:

  1. Level-set the present state of your project to ensure everyone on the team is coordinated. This is essential before undertaking any new measures so that in case you need to revert to the original starting point, everyone will have the same understanding of where it started.
  2. Read as much as possible. The more informed you are informed from a variety of outlets, the better educated you’ll be of the issues at hand. For experienced and novice leaders alike, try to put yourself in a state of mind of being “present.”
  3. Control rumors and eliminate any misinformed communications. Misleading information can derail your project by causing delays and creating confusion across the team. If at all possible, try to identify the source where the rumor started. This way, …

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