Virtual Hiring and Onboarding

Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.

  Talent Management  

It’s close to a year since the world went virtual almost overnight. While there are some signs that there may be a light at the end of the tunnel in terms of the pandemic, remote working is here to stay with many businesses finding that it is effective, efficient and embraced by employees.

From a day-to-day work standpoint, virtual teams have been far more successful than many organizations expected. However, there are some aspects of work that are facing more substantive change as a result of remote working models. Here, I look at the idea of remote hiring and onboarding.

I recently hosted a webinar with someone from the healthcare industry who had been faced with this challenge. She told me that her new hire had said, “I’ve never felt more part of a team than I do here, and I’ve never physically met anyone.” That really struck me; it’s a testament to how well the process had worked for that manager and team member.

So that got me thinking…how can we make that the norm instead of the exception?

Interviewing is different
The first thing to acknowledge is that remote hiring and onboarding are different to the traditional way of doing things. As a result, we have to adjust our approach, both in practical terms and also when it comes to making the individual and team more comfortable.

When a candidate is contacted to …

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