Project Management

Risk, Resiliency and Reconsideration: Program Management Post-Pandemic

Randall B. Richardson, PMP

That COVID-19 and its aftermath will change the architecture, engineering and construction (AEC) industry is a given. We are already seeing long-term effects of the pandemic in how organizations from auto manufacturers to research universities manage supply chains, how contractors plan their equipment purchases and fleet management, and how designers are incorporating the lessons learned of the pandemic into airports, schools and other public gathering places.

These and other changes will be long-lasting and will undoubtedly have ripple effects throughout the industry, many of which we will not fully understand for many months (if not years or decades). However, there is an area where we are experiencing first-hand the “new normal” of the post-pandemic construction world: program management practices.

Prior to the pandemic, owners understood how a robust, well-planned program could help keep multiple, interrelated projects in sync, on time and within budget. A comprehensive, holistic program management approach realizes efficiencies, identifies priorities and reduces risk and uncertainty when undertaking a program. It can also deliver significant cost and schedule benefits through the use of proven management tools and techniques, program management information system (PMIS) software, and other methodologies.

The pandemic certainly demonstrated these …

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