Project Management

Making AI an Asset in the Project Manager Toolkit

Following 20 years at a large Canadian telecommunications firm, Bruce established the project management consulting firm Solutions Management Inc (SMI). Since 1999, he has provided contract project/program management services, been a source for project management support personnel and created/delivered courses to over 7,000 participants in Canada, the United States and England.

It was over 25 years ago that I established my boutique project management practice based, among other things, on the predicted shortage of skilled project managers. Pundits were calling for extreme labor shortages due to a surge in retiring baby boomers and a lack of new talent coming on board.

I soon learned project opportunities were not going to fall on my lap and that I would need to always be proving my abilities and looking for the next opportunity. This continued for more than 20 years!

Then suddenly, vacancies appeared for experienced project managers—as well as skilled tradespeople, business leaders, healthcare professionals, service industry workers and more. The business world saw the issue coming for more than two decades—yet now that it’s here, the response is reactionary versus being proactive.

Artificial intelligence (and related non-human advancements) has been predicted in the business world and in the minds of entertainment creators for decades. Technological innovation has been expanding for many years and continues to do work that, in some situations, replaces human involvement.

Mainstream—or perhaps better referenced as consumer/commercial AI, such as ChatGPT—seems to have arrived out of nowhere in the last 12 months. It’s changing both the perception and the reality of how work is achieved.

For example, …

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Disbelief in magic can force a poor soul into believing in government and business.

- Tom Robbins