Project Management

Earned Value Management (EVM) is not enough

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"I wish I had me when I was you..." That expresses precisely how I feel each time a project manager or PMO leader tells me a story about their frustrations encountered while trying to create effective and sustainable change, build (or fix) a PMO, or deliver projects successfully. I always think to myself…I wish I knew then what I know now. I’ve made it my mission to share with you everything that I have learned while creating change and building PMOs in both large and small organizations for the last 24 years, many of those years as an employee in the "hot seat" responsible for building internal capability. I’m hoping these articles help you along your journey as you continue to evolve and develop skills and techniques to be the high-IMPACT leader you are meant to be. Learn more at ImpactbyLaura.com

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OK, I know this one is going to create a stir in the social atmosphere and that gives me a bit of a smirk on my face. Why? Because it’s time for project managers and PMO leaders to wake up and pay attention to what the business has to say.

What is EVM?

According to Wikipedia,

“Earned value management is a project management technique for measuring project performance and progress. It has the ability to combine measurements of the project management triangle:

* Scope

* Time

* Costs

In a single integrated system, Earned Value Management is able to provide accurate forecasts of project performance problems, which is an important contribution for project management.”

EVM is about measuring schedule and cost performance of a project. OK, that’s good, but it only measures the performance of the project, not the outcomes that the project was intended to create. That’s the problem. EVM alone cannot tell your business leaders if they are going to achieve high-impact business outcomes for the work that was done, only if that work will be done according to what you expect.

Now, before the methodology zealots start blasting me (which they tend to do before reading the whole article), let me clarify. EVM is a good tool. It’s a great resource for measuring project performance, and one that I encourage you to study and apply, but that’s not all we need to be measuring. We need to start measuring return on investment of our projects, and the likelihood of that return being achieved throughout the life-cycle of the project, if we want to actually prove our worth as project managers and PMO leaders. It’s about getting to strong outcomes, not just breaking even.

Let me put this into some real life scenarios …

Imagine we are talking about your retirement savings plan. You make investments and you expect those investments to grow through earnings so that the money you are putting away plus those earnings can help you afford to eventually retire.

OK, so let’s say you diligently put money into this plan through every paycheck and then your retirement plan manager comes to you and says, “Well, we spent all of your money and we need more money.” What? You spent all of my money? (At least that’s what I would be saying!) The manager keeps saying they will take care of your investments, you will get a big return in the future, and so you keep putting in more money. You can count on your fingers and toes the number of times you heard, “promise, this is the last time”.

That goes on and on over the years and you are now ready to retire (a.k.a. your project is now complete). It’s time to reap all of the rewards of your investments that were promised to you and it turns out there aren’t any. You can’t retire. The money was thrown into risky investments that were not well managed and you have no savings (a.k.a. the high risk project that completed without delivering any of the benefit outcomes expected {like a system that is built but no one ever uses it} – all loss, no gain). You’d be pretty upset, wouldn’t you? Ask the victims of the last financial crash how they felt when looking at their retirement plans, I’m sure they will tell you. It wasn’t pretty. That’s how your business leaders feel when they look at all of this money spent on poorly managed projects that never complete. Money down the drain.

What’s the EVM situation here? Well, that all depends. Did you put in the money you thought you would? If you put in a million dollars over your career and you expected to put in a million dollars over your career, then the project cost exactly what you said it would cost. Did you retire when you thought you would retire? Yep! Right on the planned retirement date. OK, so schedule performance is as expected and cost performance is as expected. The EVM numbers are all good and your retirement account is empty.

But, you are saying you would never have gone that long without checking on your investment to see how it is doing, right? You are also saying you would have pulled out long before retirement if it was doing nothing but losing money. Hmmm…OK, so that is exactly what your business leaders are doing when they ask you for status. They want to

know how their investment is being managed to get to the outcomes they want. Unfortunately, when they ask you for status, you answer them in EVM language – the money is being spent as expected, but what they really want to know is ROI projections – is the money I’m investing going to achieve the earnings we expect?

Let’s try another scenario…

Now what about the scenario of breaking even? What if you planned to put away one million dollars over the span of your career and your expected spend met your actual spend at retirement (a.k.a. your project completion date). According to EVM, you spent exactly what you expected to spend, you spent it in the time frame you expected to spend it, and the scope of your investments is exactly what you planned for. OK, EVM says we are rocking and rolling! Now, what happens if you spent years putting away a very well thought out and managed million dollars only to find out that you earned 0% on that money over the life of the investment? The money spent equals the money you earned. The money would have been better off in a basic checking account or money market earning 1% interest (the less risky project). Would that scenario be OK with you or would you be really upset with your retirement plan manager who promised great returns?

The “promise” of earnings was clear from the beginning and why you decided to invest your money in this way. Yet, here you are no better off than had you put the money under your mattress. The investment cost you exactly what you expected, and according to our EVM calculations, we are exactly on plan, yet the return on your investment was zero.

How about another scenario…

Now, what if you invest that retirement money and you see huge rewards? The earnings are phenomenal and you know you invested in the right places. That initial investment has grown well because you invested in the right funds, with the right manager watching over your investment, and you reaped huge benefits. You achieved a great return on your investment. Happy now, right?

Wouldn’t you want to do everything you could to ensure that all of your investments made repeated that same level of performance and focus? Would you want to ensure that your retirement plan manager was investing in the funds that were getting the

highest returns OR would you want him or her to just spread the love across all possible investment options and hope that there would be some return on some of them? Every investment fund should get a “fair chance” at your money, right? HAHA, no way, buddy! Not a chance. Put my money where the returns are the greatest – where we will have the greatest impact. Right? I’m pretty sure you would want them to focus their energy only on the ones that could give you the biggest bang for the buck. It’s the job of the investor to make sure that their money is being well spent on the investments that will yield the greatest return on the investment.

Enter your business leaders. That’s all they are trying to get you to help them do. Each project is an investment. An investment that we expect a return on. If that return is not there, then your company is better off putting the money under their mattress instead of doing all of that work.

 


Thanks for taking the time to read this article.

I welcome your feedback and insights. Please leave a comment below.

See you online!

Warmly,


Posted on: August 14, 2017 08:00 AM | Permalink

Comments (19)

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Steven Draheim Project Manager - Human Resources/Quality Assurance Manager| Rolls Royce North America Carmel, In, United States
Wish every company had this common sense lol Thanks for sharing.

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Mark Eckman Senior Project Manager, PMP| Veolia Emporia, Va, United States
If that doesn't put it into perspective, nothing will!

As an EVM advocate, I am in full agreement that those metrics only tell part of the story. But, I have never heard it stated as well as you just did. Thanks

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David L. Rico, PMP Marana, Az, United States
Thank you Laura.
A well explained segway on the limits of Earned Value measurements.

EVM allows for performance reporting and forecasting within the limits of the project's scope- some very powerful tools to have. But EVM does not measure the true worth of the tangible deliverables, especially over time.

Well done!


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Mohamed Abdelaziz Mohamed Consultant Senior Engineer| Expertisehouse for Consultanting Alex, Alexandria, Egypt
Thanks alot

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Eduin Fernando Valdes Alvarado Project Manager| F y F Fabricamos Futuro Villavicencio, Meta, Colombia
Thanks Laura for sharing

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Walid Elgamal IT Project Manager | DoxPRO Consulting Herndon, Va, United States
Thanks for well thought out issue and arguments, wish PMI and Corps take a note of these issues, as I start seeing strong usage of EVM as the main project indicator

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Meredith Perpetua Project Leader| Cutanea Life Sciences Ringoes, Nj, United States
I love your writing style and perspective. Makes these topics super accessible, and your POV clear. I also love the "no fluff" attitude. Keep these posts coming!

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Alex Contijoch PM I| fcc construccion s.a. San Cugat Del Valles, Barcelona, Spain
Thanks, Laura for your thoughts. Although I've been involvend in logn-term projects we never thought about any return on investment, just only in EVM classical methodology. Good point!

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Thanks for the article Laura.

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Erlani Vaz PM Consultant| SVENCO ENGENHARIA Nova Iguaçu, Rio De Janeiro, Brazil
Thanks Laura for your insight. There are many types of projects and all offer risks when it's so high you'd be better to give up. The promise of expected positive return come from realistic planning and analysis of the project. EVM can help to ensure this, it applies to another phase: "execution", do not exist exactly on plan with the return zero, even though you're on thin ice.

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Adenauer Escobar Perez Profesional Líder en Presupuestos, Control y Trazabilidad| 2Kinse - Informática y Telecomunicaciones Bogota, Cundinamarca, Colombia
Laura gracias por el articulo, es bueno lo que dices. Creo personalmente que el EVM es una muy buena herramienta que mide la eficiencia y desempeño del trabajo en el proyecto, ahora si logro complementar estos resultados del EVM con un muy buen análisis financiero (es decir EVM entrega datos para el análisis financiero), esta mezcla de información puede permitir que como organización puedas decidir que es mejor, si seguir invirtiendo y creyendo en el proyecto o como tu lo dices poner el dinero debajo del colchón. Gracias.

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Jeffrey Zivick Dr. Jeff Zivick| National Science Foundation Zion Crossroads, Va, United States
Your example of retirement investing is interesting and raised a question in my mind. Since projects typically have performance requirements in addition to budget and schedule, adding a requirement for validating an annual and cumulative to date rate of return be a way to measure process along the way. If those requirements included milestones that were also used to measure "work performed" then we could incorporate ROI into EVM.


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Jess De Ocampo Lean Six Sigma Professional/Project Manager/Consultant/| . Manila, Ncr, Philippines
Interesting and practical. Thank you for sharing.

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Jess De Ocampo Lean Six Sigma Professional/Project Manager/Consultant/| . Manila, Ncr, Philippines
Interesting and practical. Thank you for sharing.

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Ammar Quettawala Business process automation / Application integrations / CRM professional| QTECX Solutions Sydney, Nsw, Australia
Thank you for the interesting article. PMs and stakeholders should be aware what EVM is getting them. I assume mature organisations know how to analyse the benefit of a project output over time.

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Mansoor Mustafa Senior PM| Government Department Rawalpindi Punjab, Pakistan
Very good Laura, interesting thanks for sharing

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Mohammed Imran Khan Associate Director| Kantar Hyderabad, Andhra Pradesh, India
EVM is one aspect of the project management, not the complete project management in itself. Deciding where the investments should go in to should be done through the use of capital budgeting analysis and techniques. EVM is one of the tools for performance reporting of the project but not the one that will guide the project to success. It has to be integrated with Risk management to ensure project success. Remember: Capital budgeting is about doing the right things and EVM is about doing the thing right and course correcting.

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ISHAN THAKAR Mumbai, India
Earned Value Management (EVM) is not enough because it primarily focuses on tracking and managing project cost and schedule performance, but it has limitations when it comes to addressing other critical aspects of project management.


Earned Value Management (EVM) is a valuable project management technique, but it's not the only tool in a project manager's toolkit. While EVM provides insights into a project's cost and schedule performance, it has its limitations. Here are some reasons why EVM may not be enough on its own:
1. Lack of Context: EVM focuses primarily on cost and schedule metrics. It doesn't provide context about the quality of work, customer satisfaction, or other critical project aspects.
2. No Early Warning for Scope Changes: EVM can show cost overruns or schedule delays, but it doesn't inherently alert you to scope changes or shifting project requirements. These changes can have a significant impact on project success.
3. Inadequate Risk Management: EVM doesn't inherently address project risks. It doesn't tell you whether you're at risk of encountering unforeseen issues that could affect the project's success.
4. Human Resource Considerations: EVM doesn't directly consider human factors, such as team dynamics, morale, or the need for additional training or resources.
5. Complexity: In some cases, EVM can become overly complex, especially for large projects with numerous work packages. Managing EVM for such projects can be challenging.
6. Limited Communication: EVM metrics are primarily internal project management tools and may not effectively communicate project progress or issues to stakeholders who are not familiar with EVM.
To address these limitations, project managers often use a combination of tools and techniques, including:
1. Risk Management: Implementing a robust risk management process helps identify and mitigate potential issues before they impact the project's cost and schedule. Risk management involves risk identification, assessment, mitigation planning, and monitoring.
2. Quality Management: Ensuring that project work meets quality standards is crucial. Quality control and quality assurance processes help maintain the desired level of quality throughout the project.
3. Scope Management: Managing project scope involves defining, monitoring, and controlling what work is included in the project. Scope changes should be documented, evaluated, and approved as necessary.
4. Communication: Effective communication with stakeholders is vital. Regular project status updates, meetings, and clear reporting can help ensure that all stakeholders are informed and aligned.
5. Human Resource Management: Paying attention to team dynamics, providing adequate training, and addressing team morale can have a significant impact on project success.
6. Agile and Adaptive Approaches: In some cases, agile methodologies or adaptive project management approaches can be more suitable, especially for projects with evolving requirements or a high degree of uncertainty.





Use of EVM:
• Monitoring project performance
• Assessing cost and schedule efficiency
• Identifying deviations from the plan
• Predicting project outcomes
• Supporting decision-making

Application of EVM:
• Construction projects
• Information technology projects
• Aerospace and defense projects
• Manufacturing projects
• Research and development projects

Advantages - Disadvantages & Limitations of EVM:
• Advantages:
o Provides a clear picture of project health.
o Early detection of issues.
o Facilitates data-driven decision-making.
o Supports project control and management.
• Disadvantages:
o Complex for small projects.
o May not account for qualitative aspects.
o Requires consistent data collection.
o Focuses primarily on cost and schedule.
• Limitations:
o Assumes linear project progress.
o May not account for external factors.
o Does not address all project management aspects.
o Interpretation can be subjective.

In summary, while Earned Value Management is a valuable tool for project cost and schedule control, it should be used in conjunction with other project management techniques to address a broader range of factors affecting project success, such as scope changes, risks, quality, and stakeholder communication.

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Harley Esguerra Enterprise Project Manager | PointClickCare Burlington, Ontario, Canada
Great explanation and very practical as well. This also reminded me to check-in on my portfolio manager. :) Thanks again for taking the time to share your perspective on EVM.

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