Managing Stakeholders as Clients (Second Edition)

 

ISBN: 9781628250817

Buy this book at PMI.org

Projects often run adrift despite our best efforts. One of the most commonly overlooked pitfalls is inadequate and ineffective stakeholder management. Gathering decades of research on communications and stakeholder relations, Mario Trentim, PfMP, CBAP, suggests a paradigm shift in the way project managers view their stakeholders.

Using the four “ships” (sponsorship, partnership, leadership and citizenship), the author charts a successful path for identifying and communicating with stakeholders that will positively impact the way you view stakeholders and how they influence your project.

Managing Stakeholders as Clients is a new approach, moving away from traditional stakeholder management where the focus is managing expectations, to a proactive engagement and involvement of stakeholders.

In this newly revised edition, Trentim goes beyond theory to offer real tools and valuable resources focused on presenting what works when it comes to stakeholder management. His light, conversational style pulls together a wide range of perspectives on various topics including: A Guide to the Project Management Body of Knowledge (PMBOK® Guide), agile, PRINCE2™, emotional intelligence and soft systems methodology.

Look beyond traditional project management schedules and work breakdown structures and enhance your stakeholder management skills to take your projects to the next level.

Also available in Spanish, La Gestión de los Interesados como Clientes - Segunda Edición. Click here.