Data Warehouse Project Plan
PREMIUM project plan
 150 Design User Training Plan
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 170 Validate Change Management Program
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Task 160 - Design Help Desk Plan
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Role Apportionment Weights |
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Inputs |
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Outputs |
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Roles |
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Templates for this Process |
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Templates for this Stage |
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Index |
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Description
Design the plan for instituting and maintaining a Help Desk that provides assistance to end-users who experience problems using the Data Warehouse. The Plan should document procedures on how to train Help Desk personnel in assisting users, the schedule for operating the Help Desk, and other related...
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Role Apportionment Weights
Inputs
Outputs
Roles
Predecessors
DWH.DDD.0200.070 Task - Design Data Access Procedures - Dependency: Finish - Start
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If you can't convince them, confuse them. - Harry Truman |
