it comes down to their objectives and your objectives. If those can be aligned, and you construct a contract that requires true cooperation, then you are likely to find them to be truthful in the majority of cases.
As always, trust but verify...
Kiron
Kiron, yes in the "majority" of cases. Saving Changes...
I suppose it really just depends, but any kind of blanket statement is not reasonable. There are many scenarios that can take place during an engagement. Alignment of needs and intent is best clearly defined and adhered to as a partnership.
I usually follow strict qualifying system to filter out many vendors, however it is not easy to control it.
Kevin control and monitor is necessary, but for the dodgy vendor, there is almost no way to capture all their dishonesty other than the all-seeing eye. Saving Changes...
Yes. I give the vendor the benefit of trust until there is a reason to suspect otherwise. Like the Buyer’s organization, the Seller’s organization has designated contacts that represent the understanding of generated data regarding reported progress, interpretation of contract compliance and the values in invoices for completed work. The understanding is framed by the Seller’s data and the Buyer’s verification. Any deviation between the Seller’s data and the Buyer’s verification does not necessarily raise an issue of trust.
Henry, trust is an interesting word. In one sense the insurance industry relies on the lack of trust to reject claims. I look at trust (in business) as keep one eye open and one eye closed; the closed eye is analogous to trust, and the open eye due diligence. Saving Changes...
Anish AbrahamPrivacy Program Manager| University of WashingtonAuburn, Wa, United States
In my experience vendors never lived up to the promise they made before signing the contract. The expectation is that the vendor will show real interest in the problems we are trying to solve, but in reality they won't really invest their time and we have to work with a product that doesn't always meet users expectations.
...
1 reply by Sante Delle-Vergini, PhD
Apr 29, 2018 6:18 PM
Sante Delle-Vergini, PhD
...
It's been my experience too Anish, while some are better than others, some even close to great, I always find anomalies, or deception or untruths at some level.
In my experience vendors never lived up to the promise they made before signing the contract. The expectation is that the vendor will show real interest in the problems we are trying to solve, but in reality they won't really invest their time and we have to work with a product that doesn't always meet users expectations.
It's been my experience too Anish, while some are better than others, some even close to great, I always find anomalies, or deception or untruths at some level. Saving Changes...
They beg you for business, then you beg them for delivery on time and to deliver what the salesman promised.
...
1 reply by Sante Delle-Vergini, PhD
Apr 30, 2018 5:23 AM
Sante Delle-Vergini, PhD
...
Yes that's how some roll.
Saving Changes...
Eric SimmsSenior Program ManagerBaltimore, Maryland, United States
No, you can't implicitly trust vendors to be honest. So much money is usually at stake that most will stretch the truth if not outright lie to get your business. Many vendors take advantage of their customer's ignorance, which is why they often like to talk to executives, who usually have little technical knowledge and can be easily dazzled.
...
1 reply by Sante Delle-Vergini, PhD
Apr 30, 2018 5:24 AM
Sante Delle-Vergini, PhD
...
Eric, that sounds more like my experience of many vendors.
Many over promise but that is usually the result of the sales guy being overconfident. They always push for additional work. They will always try to sell you the Cadillac when all you need is a Prius.
With a lot of partner organisations, this trend of over-promising seems to stem from the competition in the market place. Say Vendor A over-promises a one person-day benefit to the contracting organisation. Vender B would up the game by two-person days benefit.
And then it's the arms race all over again until we hit the minimum viability margin for the vendors.
It's not an ideal scenario, but the point is that a lot of organisations are forced to over-promise given the state of competition. Saving Changes...
