Melissa LipinskiSoftware Developer/AnalystTannum Sands, Australia
I am applying for a Master of Systems Development degree majoring in project management. The degree is a combination of university subjects and industry certifications. My current role is as a software developer/analyst, but I am a project manager of a large project. I find I do more project management than software development. The degree contains the following certifications:
PMI® Project Management Professional, ITIL® Fundamentals Foundation, ITIL® Practitioner in Release and Control or ITIL® Practitioner in Support and Restore.
I have already completed a Diploma of Project Management in 2005, and looking to further my qualifications. I am new to ITIL. Is it worth studying ITIL and can I use it in project management?
The short answer is yes, ITIL is something worth while studying.
Although ITIL may not be a requirement for project management, it can have a major impact on projects. Especially if Change Management (part of Service Transition) is "implemented". Having spent 2+ years as a PM in a company that implemented ITIL, I just took the ITIL v3 Foundation course. It helped explain why some processes were implemented. Although it didn't talk about project management per se, I saw how I could use that ITIL information to improve the project product. And although ITIL is for improving IT services, some of the people on the course had little to do with IT but still saw how it could improve their projects.
Others I have been speaking with lately have indicated that ITIL will be the next thing that PMs will have to get to know about. Keeping the ITIL components in mind will help improve your project. Saving Changes...
"The most exciting phrase to hear in science, the one that heralds new discoveries, is not Eureka! (I found it!) but rather, 'hmm.... that's funny...'"
